Frequently Asked Questions

You can schedule your appointment by filling out the Request Appointment form on our website or patient portal, calling our Centralized Scheduling Line, or reaching out to one of our centers directly. Our scheduling team will help you find a time and location that work best for you.

Walk-ins are welcome for X-rays at many of our locations. For all other exams, please schedule ahead of time so we can prepare properly for your visit.

Yes. A doctor's referral is required for all imaging exams.

Referring physicians typically receive diagnostic reports within 24-48 hours of your examination’s completion (unless additional or previous imaging is required for comparative studies, for instance, in the case of some breast-related procedures). Your referring physician will often contact you directly to discuss the results of your exam. As the patient, you can always request a copy of your report from the Medical Records Department of the facility which performed your procedure, or you can access your report through our Patient Portal once it is ready.

Yes. Most referring doctors receive your reports and images electronically. If you need to share them with another provider, we can securely send them by fax or email or prepare a CD for you.

Just contact the location where you had your exam, and we'll prepare your images and report for you.

You can provide payment online via our Bill Pay Portal located under the FOR PATIENTS tab on our website. You also have the option to pay by phone, or mail us your payment once you receive your billing invoice delivered to your home address. Please note that we accept all major credit cards, HSA cards, and CareCredit.

You can check your balance and review your statement anytime through the Patient Portal. If you prefer, our billing department can send you a printed or emailed copy.

We accept CareCredit and offer discounted cash prices for uninsured or self-pay patients.

We work with most major insurance plans, including PPO, HMO, Medicare, Medi-Cal, Personal Injury, and Workers' Compensation. Our team can verify your coverage and help with any required authorizations before your exam.

Through the UMIH Patient Portal, you can schedule exams, find nearby locations, view reports, pay bills, and update your personal information—all in one secure place.

Visit the Patient Portal page on our website and follow the prompts to create an account. You will need your email address and date of birth to get started. If you have trouble logging in, then click on the “Forgot Password” button for further directions or simply call our support team for help.

Please bring your photo ID, insurance card, and your doctor's referral. If your visit involves a deductible or copay, please be ready to pay it at the time of your exam. For personal injury or workers' compensation visits, please bring your claim or attorney information.

Your preparation will depend on the type of exam that has been ordered for you. Some exams may require fasting or drinking water beforehand. Other procedures may require the administration of oral or intravenous contrast. When you schedule your appointment, our staff will go over all the details so that you will know exactly how to prepare.

United Medical Imaging has over 30 locations throughout Los Angeles and Orange County. Visit our Locations page or our patient portal to find the address and hours for the center nearest you.

Yes. Every UMIH radiologist is board-certified, and many have subspecialty training in areas such as neuroradiology, musculoskeletal imaging, and breast imaging.

Yes. All UMIH centers are accredited by the American College of Radiology (ACR), which means we meet the highest national standards for quality, safety, and accuracy.

Many of our locations offer extended and weekend hours for your convenience.