provider-relations-rep-2010

provider-relations-rep-2010

Click on the link above for a Full Job Description and Requirements.

We are looking for a Provider Relations Representative to join our growing team. You will be required to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA’s, and other contracted accounts.

In that position you will:

• Identify and resolve service issues relating to referring physicians, their staff and patients.
• Provide turnkey services to referring physician offices by acting as liaison between operations management
• Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
• Keep sales, operations and radiologists updated on account issues and resolution (status)
• Maintain special assignment accounts as directed by Operations

You will assist the Marketing Director to coordinate effective office visits. The purpose of these visits will be to:

• Educate referring and new offices on enhancements, new studies, and advances –
essentially target market
• Increase referral percentages/volume and word of mouth
• Increase referral percentages/volume from currently non-referring offices
• Maintain image in the community as cutting-edge experts
• Bring our level of service to the offices
• Effectively manage territory TBD